RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original unopened packaging. Used items will not be accepted.

Non-returnable items include:

  Gift cards

  Downloadable software products

  Electronic products

  Special order items

  Built to order items

  Clearance and Blemished Items

  Partial return of bundled items and kits

CANCELLATION FEE

There is a 10% cancellation fee on all processed orders. This is to cover the processing fee's the bank charges that are not refunded by them, and our time to process and refund the order. International cancellations will have a 15% restocking fee due to the extra time and costs of currency conversion.

RESTOCKING FEE

There is a 25% restocking fee on all normal stock returns. Non stocked items may carry a higher percentage or may not be able to be returned. Core charges do not have a restocking fee.

REFUNDS

Once your return is received and inspected we will contact you and let you know if it has been accepted or rejected. We can refund the original payment method or give you a store credit.

CLEARANCE AND BLEMISHED ITEMS

Only regular priced items may be cancelled, returned, or refunded. Unfortunately clearance and blem items cannot be refunded. Clearance and blem item sales are final.

EXCHANGES

Used items that are defective will be covered under their manufacturers warranty. Any part that shows reasonable evidence of abuse or improper handling will not be eligible for exchange or refund. This includes improper packaging and shipping back to us.

SHIPPING

To return your product, you need to request an RMA. Once you have your RMA you should mail your product to: 1127 Royal Palm Beach Blvd. #135, Royal Palm Beach, FL, 33411, USA. Products received without an RMA will not be accepted.

You will be responsible for paying for your own shipping costs for returning your item. If you refuse a shipment that is sent to you, you will be charged for shipping both ways. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time frame to receive your exchanged product may vary.

If you are returning an item over $75, you should consider using a shipping service that offers tracking or purchasing shipping insurance.

We offer no guarantees towards the receiving of your returned item.